Admissions Call Center Training:
At The Addictions Academy and Rehab Rescue, Training is our passion. We have analyzed what marketing strategies work and which ones are simply a waste of time. During our research we have learned that the Admission Call Center staff is rarely trained and consists of newly sober individuals, some having gone through the program itself. In our Admissions Call Center Training we train your frontline in proven sales techniques to close the clients and get the appropriate ones in the door and the others referred out.
What happens when you spend all that time and staff man hours to get the client into treatment and begin treatment when the client decides that they want to leave? Usually your staff is not trained to block the APA/AMA. We train your staff to keep the client in treatment and finish their stay amounting to more revenue for you and a higher completion success rate
Business Marketer Training
Your business marketers should be skilled interventionists, not just sales people. We have been getting more and more calls to train the “Frontline”. The first person your potential client meets should be a trained interventionist, it adds credibility to your program and also increases your closing rate. We will train your staff to increase your bottom line.